Terms for shopping with Tremper Living

These terms apply to tremperliving.com, operated by Robert Tremper Property Holdings LLC under the Tremper Living brand. By using this site or placing an order, you agree to these terms and the policies linked below. You must be at least 18 or have the involvement of an adult who is authorized to place the order.

Product details and fit

Read the selected dimensions, material description and package contents before purchasing. Photographs may show furniture and styling textiles that are not part of the purchase. Screen settings, lighting and textile texture can affect how color appears. Measurements can vary slightly; where a listing provides a tolerance, allow for it in your fit decision. We do not promise that one cover fits every sofa.

Prices and orders

Prices are in U.S. dollars. The order summary shows the merchandise price, shipping and any applicable tax. We may correct errors in product information or pricing. If an error affects an order, we will contact you with the correction and your options before proceeding. An order acknowledgment confirms receipt of the request; we may cancel an order we cannot fulfill and refund any amount collected.

Delivery and returns

Delivery is available within the contiguous 48 states. Processing takes 1–3 business days; transit takes 3–7 days after dispatch. See our Shipping Policy for the $59 free-shipping threshold and $6.99 standard rate below it. Our Refund Policy explains the 30-day return window, item condition, postage and inspection process. These policies form part of the terms of your purchase.

Your account and site use

Provide accurate contact and address information, keep account credentials private and tell us about suspected unauthorized access. Do not interfere with the site, attempt unauthorized access, misuse forms or copy our original brand content for commercial use without permission.

Privacy and communications

The Privacy Policy explains how we handle your information and necessary cookies. We may contact you about an order or an inquiry. The contact form is for customer service and does not enroll you in marketing.

Responsibility

We aim to present accurate information and a reliable store. To the extent permitted by law, we are not responsible for indirect losses arising from misuse of the site or products. Nothing in these terms excludes rights or remedies that cannot legally be limited. Any dispute will be handled under applicable U.S. and Hawaii law, without reducing mandatory consumer protections where you live.

Questions

Contact [email protected] or +1 828-962-1933, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time. Business and return address: Robert Tremper Property Holdings LLC, 310 N Market St, Wailuku, HI 96793, United States.