Your details, handled thoughtfully
This policy describes how Robert Tremper Property Holdings LLC, operating Tremper Living at tremperliving.com, handles information when you browse, shop, create an account or contact us.
Details you provide
We receive the contact, billing and delivery details you enter, the items in your order, account information and messages you send. We use these details to provide the store, process and fulfill orders, answer questions, manage returns and meet applicable recordkeeping obligations. Do not include card numbers or other sensitive financial information in the contact form or email.
Information from visiting the site
Our hosting systems may record an IP address, browser type, requested pages and access times for security, troubleshooting and reliable operation. We do not currently run advertising pixels or optional analytics tools.
Cookies and your choice
Necessary cookies support the shopping bag, checkout sessions, account login and your cookie preference. The cookie preference is also saved in your browser’s local storage. These necessary functions remain available whether you choose Accept or Decline. Optional analytics and advertising cookies are not currently set. You can reopen the choice through Cookie Settings in the footer, or remove saved cookies and local storage through your browser. Blocking necessary cookies can disrupt the bag or sign-in.
Who receives information
We share the details needed to operate our business with service providers such as hosting, email and delivery services, and with payment providers when applicable. They receive information for the service they perform. We may also disclose information when legally required or needed to protect the store and its customers. We do not trade customer information for advertising or use it to build cross-site advertising audiences.
Retention and protection
Order records are kept as needed for service, accounting, legal duties and dispute resolution. Messages and technical logs are retained according to their business purpose. We use reasonable safeguards and HTTPS, while recognizing that no transmission or storage system can promise absolute security.
Your requests
You may ask to access, correct or delete your personal information by contacting [email protected]. We may need to verify your identity and retain records that are required by law. Depending on your state, additional privacy rights may apply, including appeal rights. We do not discriminate against customers who exercise applicable rights.
Other sites and younger visitors
External links have their own privacy practices. This store is intended for adults and is not directed to children under 13; we do not knowingly collect information from children under 13.
Contact and changes
Questions can be sent to [email protected] or +1 828-962-1933, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time. Mail: Robert Tremper Property Holdings LLC, 310 N Market St, Wailuku, HI 96793, United States. We will publish material updates on this page.